Support
Assistance for individuals
Received a ginger.ad voucher? Here are the answers to the most frequently asked questions about using it at our partner merchants.
Please check the following three points first:
Validity: has your voucher expired?
Typos: did you enter the code correctly?
Conditions: have you met the required conditions, such as the minimum order amount?
Still having trouble? Contact us: we will look into your situation and offer you a solution as quickly as possible.